JPMorganChase Tower

Overview

Opportunity

Solution

Impact

Team

Designed as a gift to employees, JPMorganChase’s new global headquarters in New York City redefines the future of work through connection, flexibility, and human-centric design.

Location

New York, New York

Client

JPMorganChase

Expertise

Financial Services Strategy Build to Suit & Headquarters

Opportunity

In today’s rapidly evolving business landscape, corporate headquarters are becoming strategic tools to inspire purpose, productivity, and collaboration.

Especially in cities like New York, where competition for talent is fierce, headquarters must reflect a company’s values and vision while empowering employees to do their best work. For its global headquarters in New York City, JPMorganChase sought to create a world-class headquarters that would bring up to 10,000 employees, clients, and guests together in a flexible and dynamic office that supports how people work today and anticipates how they’ll work tomorrow.

Why This Matters

01
Purposeful Destination
For JPMorganChase, the headquarters needed to make coming together feel purposeful, giving employees a compelling environment for focused work, collaboration, learning, wellness, and connection every day.
02
Connect a Global Organization
Bringing up to 10,000 employees under one roof created an opportunity to strengthen culture across a global organization, making connection, visibility, and shared experience part of everyday work.
03
Design for What’s Next
The workplace, conferencing, and client center had to perform for the long term, pairing adaptable infrastructure with a human-centered experience that can evolve alongside the firm and its people.

The opening of our new global headquarters is not only a significant investment in New York, but also a testament to our commitment to our clients and employees worldwide.

Solution

The JPMorganChase Tower reimagines the workplace as a vertically connected ecosystem organized around neighborhood-based floors.

Twenty workplace levels are linked by two-story cafes that function as social anchors, fostering cross-team connections and culture. Each neighborhood integrates biophilic principles, natural light, and diverse work settings. The innovative “un-cubicle” workstation provides privacy without isolation, while adaptable layouts, embedded smart systems, and modular partitions ensure the workplace can evolve with organizational needs. Complementary amenities, from wellness and dining spaces to a leadership training center, support physical, mental, and professional growth.

The tower sets a new benchmark for employee-centered design, democratizing access to light and views while enhancing flexibility, collaboration, and wellbeing.

Seamlessly blending architecture, technology, and culture, JPMorganChase Tower redefines the modern headquarters, empowering 10,000 people each day to connect, perform, and thrive.

What Changed Because of This

01
The Un-Cubicle Workplace
Diverse work settings and amenities break down organizational silos, support connection and recharge, and provide 50% more communal space and 25% more space per person.
02
Future-Ready Design
Smart technology and advanced infrastructure give JPMorganChase a resilient, future-ready platform that supports seamless operations, adapts to evolving needs, and enhances the everyday workplace experience.
03
Premier Client Experience
Dedicated client spaces and hospitality-driven amenities create a world-class environment for welcoming clients, strengthening relationships, and bringing JPMorganChase’s culture and capabilities to life.

New York City is a magnetic city, and the new JPMorgan Chase headquarters emphasizes the magnitude of excellence that pulls people and leading companies to Manhattan and keeps them here.

Recognition

01

Human Resources Director Magazine

The magazine covered findings from Gensler’s Global Workplace Survey, featuring insights from Global Director of Workplace Research Janet Pogue McLaurin on how AI is fostering more collaboration amongst workers, contrary to previous reports.

02

Semafor

Interviewed Gensler Co-CEO Elizabeth Brink in an article on how organizations are adapting to the AI-enabled work revolution by reimagining physical spaces to embrace new technology and provide tech-free zones.

03

Fast Company

Visited JPMorganChase’s new HQ in Manhattan, “a vision for the future of work.” Gensler designed 1.7 million square feet of workspace, including health and wellness floors. Gensler’s Stefanie Shunk said the design fosters a sense of community and provides seamless access to amenities.

Team

Project Leadership

Joseph Brancato

Joe Brancato is Managing Principal of Gensler’s Northeast U.S. region and Canada region and started the Latin America region. A previous Chair of the firm’s Board of Directors, he currently chairs Gensler’s Executive Committee and oversees offices in New York, Boston, Morristown, Toronto, and Vancouver and advises the firm’s six offices in Latin America.

Rocco Giannetti

Rocco Giannetti, FAIA, is a Managing Principal of Gensler’s Northeast Region. He is an innovative architect with over 35 years of experience who has embodied Gensler’s inclusive culture while crafting the next generation of high-performance workplaces. In his role as Managing Principal, he oversees offices in New York, Boston, Morristown, NJ, Toronto, and Vancouver. A previous member of the firm’s Board of Directors, Rocco currently advises the Board’s Equity & Inclusion Committee.

[FPO] Stephanie Shunk

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EJ Lee

EJ is a Design Director and Principal known for elegant and timeless interiors that bring clarity and refinement to complex projects. Her work spans financial services, healthcare, science, media, consumer goods, and commercial development.

Laurent Lisimachio

Laurent is a Design Director and Principal whose global perspective and retail roots shape inventive workplaces and destinations across financial services, media, technology, fashion, beauty, hospitality, and retail.

[FPO] Michael Chappell

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FAQ

01

Where is JPMorganChase Tower located?

The tower is located at 270 Park Avenue in Midtown Manhattan, near Grand Central Terminal and between Park and Madison Avenues.

02

How is JPMorganChase Tower sustainable?

The all-electric tower operates with net-zero operational emissions, uses renewable energy, incorporates water-reuse systems, and was designed to achieve LEED Platinum v4.

03

What amenities are in JPMorganChase Tower?

Amenities include dining and gathering spaces, a health and wellness center, fitness and meditation areas, outdoor terraces, and a client center at the top of the tower.

04

Who designed JPMorganChase Tower?

Foster + Partners served as the architect for the core & shell, and Gensler provided workplace and real estate portfolio strategy services, and interior design for 1.3 million square feet of workplace and amenities. SOM and STUDIOS also contributed to the tower’s interior spaces alongside a multidisciplinary design and engineering team.

Related Work

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IBM’s cutting-edge NYC Flagship has become an empowering platform for IBM’s formerly distributed teams, featuring ample client amenities and team collaboration and meeting spaces.

Related Expertise

Financial Services Strategy Build To Suit & Headquarters

Designed as a gift to employees, JPMorganChase’s new global headquarters in New York City redefines the future of work through connection, flexibility, and human-centric design.

In today’s rapidly evolving business landscape, corporate headquarters are becoming strategic tools to inspire purpose, productivity, and collaboration.

Why This Matters

The JPMorganChase Tower reimagines the workplace as a vertically connected ecosystem organized around neighborhood-based floors.

The tower sets a new benchmark for employee-centered design, democratizing access to light and views while enhancing flexibility, collaboration, and wellbeing.

What Changed Because of This