Overview
Etsy’s Mexico City workplace celebrates Mexican craftsmanship through a contemporary office that strengthens creativity, community, and a deep sense of cultural belonging.
Opportunity
Etsy sought a workplace where local craftsmanship could shape everyday experiences while supporting collaboration, well-being, and the company’s human-centered culture.
As digital commerce continues to evolve, Etsy remains committed to celebrating the people, makers, and communities behind every product. Its Mexico City office presented an opportunity to translate those values into a workplace rooted in local identity. Rather than applying a global design language, the project sought to create an authentic environment inspired by Mexico’s architectural heritage, artisanal traditions, and creative culture — one that fosters collaboration while strengthening employees’ connection to place, purpose, and one another.
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Why This Matters
01
Celebrating Craftsmanship
Local artisans, makers, and designers become active collaborators, embedding authenticity, cultural meaning, and distinctive craftsmanship throughout the workplace while celebrating regional identity and creativity and heritage.
02
Human-Centered Workplace
Spaces support diverse work styles while reinforcing Etsy’s commitment to creativity, community, and meaningful human connection, creating environments that encourage collaboration, well-being, and belonging.
03
Designing Responsibly
Regional materials and artisanal production strengthen local economies while reducing environmental impact through thoughtful sourcing, supporting responsible design practices and creating lasting community value for generations.
Our new CDMX office is a stunning embodiment of Etsy’s values: creativity, craftsmanship, and community. It honors Mexico City’s creative spirit while giving our team and sellers a place to thrive.
Solution
Architecture, craftsmanship, and workplace strategy come together to create an environment where Mexico’s creative heritage informs every aspect of the employee experience.
Inspired by the architecture of Luis Barragán and the richness of Mexican craftsmanship, the workplace unfolds through a sequence of spaces that balance collaboration, focus, and community. A central circulation spine connects public gathering areas with quieter work environments, while interconnected staircases strengthen visual and social connectivity across floors. Custom furniture, ceramics, textiles, and millwork developed with local artisans and designers transform the workplace into a living showcase of Mexico’s creative traditions while supporting flexibility, inclusivity, and neurodiverse ways of working.
Related Content
10,764 square feet / 1,485 square meters
Project Size
Custom furnishings and finishes created with local artisans
Design Approach
Locally sourced materials and artisanal production methods
Sustainable Sourcing
From brief to build: translating Mexico's architectural legacy and artisanal traditions into a workplace designed around creativity and belonging.
The design process focused on understanding how Etsy’s values could be expressed through the culture and craftsmanship of Mexico rather than through corporate branding. Collaboration with regional artisans, designers, and fabricators shaped custom architectural elements and finishes that celebrate local expertise and strengthen a sense of place. Spatial planning prioritized movement, flexibility, and diverse work styles, ensuring that every design decision, from circulation to materiality, reinforces a workplace experience rooted in authenticity and human connection. Thoughtful integration of regional materials and handcrafted details further connects employees to Mexico’s creative heritage while creating a welcoming, inspiring environment that reflects Etsy’s culture.
Impact
Etsy’s Mexico City office demonstrates how culturally rooted workplace design strengthens creativity, supports local communities, and enriches the employee experience.
The workplace connects global values with local identity, creating an environment where craftsmanship, collaboration, and community shape everyday work experiences.
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What Changed Because of This
01
Employee Experience
Purposefully designed environments foster belonging, well-being, and flexibility while supporting diverse ways of working and collaborating across teams and everyday experiences.
02
Creative Economy
Collaboration with regional artisans and suppliers extends the project’s impact beyond the workplace, strengthening Mexico’s creative ecosystem and supporting local communities.
03
Brand Authenticity
The office expresses Etsy’s commitment to creativity and human connection through architecture deeply rooted in local culture and craftsmanship and heritage.
Etsy celebrates the handmade, so we designed with the same mindset. This office doesn't just house the team, it tells their story.
Team
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