Gensler
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Overview

TikTok’s Mexico City workplace blends creativity, hospitality, and local culture into an inspiring environment designed to support well-being and continuous innovation.

Location
Client

Opportunity

TikTok sought a workplace that prioritized people over branding while expressing its creative culture through an authentic connection to Mexico City.

As workplace expectations continue to evolve, TikTok envisioned an office that could attract talent by offering more than traditional corporate amenities. The project challenged conventional tech workplace design by shifting the focus from brand expression to human experience.

The new environment needed to foster creativity, collaboration, and well-being while reflecting the energy of Mexico City’s artistic community. The opportunity was to create a workplace where local culture and global innovation naturally reinforce one another.

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Why This Matters

  1. 01

    Designing for Creativity

    Flexible, experienced-driven environments empower employees to collaborate, experiment, and generate new ideas every day.

  2. 02

    Culture Builds Belonging

    Drawing from Mexico City’s creative identity gives the workplace authenticity while strengthening employees’ connection to place.

  3. 03

    Well-Being at Work

    Hospitality-inspired spaces support comfort, social interaction, and balance, contributing to a healthier and more engaging employee experience.

The Mexican culture is about expression, passion, and connection — values that define both TikTok and our new office. Through our partnership with Gensler, we built a space that celebrates local creativity while fostering global innovation,

Marco SalidoProject Manager, Global Real Estate, TikTok

Solution

Inspired by Mexico City’s contemporary art scene, the workplace transforms circulation into an immersive journey that connects creativity and hospitality.

Drawing inspiration from neighboring art galleries, the office is organized around a central circulation spine that encourages exploration and interaction. Curved forms inspired by TikTok’s swipe motion create fluid transitions between collaborative and focused work settings. Works by local artists, custom millwork, and regionally sourced materials, including volcanic stone and handcrafted tile, anchor the workplace in its cultural context. Hospitality-inspired amenities, flexible planning, and sustainable design strategies support a dynamic employee experience that balances creativity with everyday well-being.

Related Content

54K

Project Size · sqft

800+ employees

Workplace Capacity

20% energy savings

Operational Performance

From brief to build: reimagining a technology workplace through local art, hospitality principles, and human-centered design.

The design process explored how movement, culture, and everyday experience could shape a more engaging workplace. Research into Mexico City’s contemporary art scene informed the office’s spatial narrative, while workplace strategy prioritized flexibility, collaboration, and employee well-being. Material selection focused on locally sourced finishes that reduce environmental impact while strengthening the project’s regional identity. These decisions created a workplace where architecture supports creative expression and organizational performance.

Impact

TikTok’s Mexico City office demonstrates how culturally responsive workplace design strengthens creativity, employee well-being, and organizational performance.

A people-centered workplace creates meaningful experiences that inspire collaboration, reinforce cultural identity, and support a thriving creative community.

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What Changed Because of This

  1. 01

    Employee Experience

    Hospitality-inspired environments improve comfort, well-being, and engagement while supporting diverse work styles across the organization.

  2. 02

    Creative Collaboration

    Flexible spaces encourage spontaneous interaction and knowledge sharing, reinforcing TikTok’s culture of creativity and innovation.

  3. 03

    Local Connection

    The integration of Mexican art, materials, and cultural references creates an authentic workplace rooted in the character of Mexico City.

We organized the journey around a central circulation path that mimics the flow of a gallery.

Edgardo Caceres-AlvarezDesign Director, Senior Associate

Recognition

01

Interior Design

TikTok’s Mexico City office by Gensler celebrates Mexican heritage through local art, materials, craftsmanship, and sustainable design, creating an inspiring workplace

FAQ

01

What was the design approach for TikTok’s Mexico City workplace?

Gensler developed a people-centered workplace that moves beyond traditional corporate design, combining workplace strategy, hospitality principles, local art, and flexible environments to support collaboration and well-being.

02

How does the workplace reflect Mexico City’s culture?

The design draws inspiration from the city’s contemporary art scene, incorporating work by local artists, regional materials such as volcanic stone and tile, and a gallery-inspired circulation experience throughout the office.

03

How does the design support collaboration and creativity?

A central circulation spine connects a variety of work and social settings, while curved forms, flexible spaces, and hospitality-inspired amenities encourage movement and different modes of collaboration.

04

How does TikTok’s Mexico City office support employee well-being?

The workplace incorporates hospitality-driven environments, flexible work settings, and wellness-oriented spaces that provide employees with opportunities to focus, recharge, and connect throughout the workday.

05

What sustainability measures were incorporated into the project?

The project prioritized sustainability through the use of locally sourced materials and open ceilings that minimized overall material consumption while adding industrial character. These and other design decisions contributed to a 20% reduction in energy use.

06

What kinds of workspaces and finishes does the office feature?

The office includes flexible workspaces, curved walls, custom millwork, and acoustic wood and ceiling solutions throughout. Wellness-oriented areas were also integrated into the design to support employee well-being alongside productivity.