Research-Driven Design Approach

Gensler’s two-year study, the Outpatient Experience Index (OPExI), informed the design, prioritizing patient needs and provider well-being. This resulted in a holistic, best-in-class ambulatory surgery center and advanced imaging center.

Unifying Stakeholder Visions

Collaborating with Aspect Health, the core and shell developer, Gensler engaged with four distinct end user groups throughout design. Concurrently, with Montefiore, the facility operator, we crafted a unified vision.

Enhancing Patient Experience

The seamless, patient-centered experience of this new care model empowers patients by giving them greater control over their care environments.

Healthcare Hospitality

The space is not only operationally superior but also welcoming and empowering, providing a new model for future healthcare.

Optimizing Patient Flow

The design meets specific requirements of each stage of the patient journey, resulting in a facility that’s functional and aligned with users’ needs.

Workplace Experience

Provider workspaces are designed for diverse jobs, including phone rooms outfitted with telemedicine technology, private offices for focused work, and well-equipped staff lounges for relaxation.