Overview
This multispecialty hub integrates primary, specialty, and urgent care services into one facility, providing a connected approach that enhances accessibility and quality care for the community.
Opportunity
Healthcare is transforming from providing care primarily within large, centralized hospitals toward distributed care systems that prioritize patient experience, accessibility, and efficiency.
Designed in a repurposed office building, the hub is organized around a central courtyard that provides natural light, as well as a respite and a calming view, elevating the patient's experience.
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Why This Matters
01
Office to Healthcare Conversion
The design solutions made use of the building’s largest challenge, a dormant center courtyard, transforming it into the ambulatory center’s biggest asset.
02
Improved Patient Experience
Spacious waiting and registration areas feature views to the redesigned courtyard, elevating the patient experience while efficiently-planned exam rooms improve patient comfort.
03
Stakeholder Engagement
Gensler’s collaborative approach was integral in the exam room mock-up, which helped the client envision the space and the universal standards this initial project became the model for.
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Solution
Gensler designed a multispecialty hub with a modern, patient-centric experience, optimized for convenience in a cutting-edge facility that combines primary and specialty care.
Designed in a repurposed office building, spanning three floors and 78,000 square feet, the hub is organized around a central courtyard that provides natural light, as well as respite and a calming view, elevating the patient experience throughout the building. By thoughtfully consolidating over 35 primary and specialty providers, including comprehensive cancer care and advanced imaging services, the design fosters seamless collaboration among specialists. Spacious waiting areas and 118 efficiently planned exam rooms improve comfort and care provider workflow.
Related Content
78K
Building Size · sqft
118
Exams Rooms
18 co-located specialties, including primary care, family medicine, dermatology, orthopedics, and more
Program
Impact
The multispecialty hub significantly enhances patient experience and operational efficiency, positioning Summit Health as a leading facility offering convenient, high-quality healthcare in a welcoming environment.
Summit Health and CityMD’s increased ambulatory care network makes it easier for patients to receive quality healthcare by combining their large network of providers and locations.
What Changed Because of This
01
Uniting Services
The hub integrates primary, specialty, and urgent care services into one facility, providing a connected approach that enhances accessibility and quality care for New Jersey.
02
Office to Healthcare Conversion
This adaptive reuse project offers a sustainable, timely, and cost-effective way to align an outdated structure with healthcare needs while addressing patient outcomes and financial considerations.
03
Shared Image and Brand
After Summit Medical Group merged with CityMD in 2019, Gensler helped reinvent their new shared vision and brand-new delivery model.
Team

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